Galactic Privacy Notice

Last updated: May 23, 2025

This Privacy Notice describes the personal information practices of Galactic Media Management Ltd (“we” or “us”) with respect to personal information collected (each a “user”, “you”, or “your”) through websites or mobile applications operated by Galactic on which it is posted (the “Site”), and through the services, content, features, technologies, functionalities, and all related products we may provide in connection with the Site (collectively, the “Services”).

 

Please read this Privacy Notice carefully as it provides important information and explains your privacy and data protection rights and how you can exercise them. If you have any questions or concerns, please contact us using the contact information provided below.

 

Our Terms & Conditions govern all use of our Site and Services and, together with this Privacy Notice, constitute your agreement with us (the “Agreement”). If you do not agree with the terms of this Notice, please do not access our Site or our Services.

1. Personal Information We Collect and Use

 

We may collect the following categories of personal information:

a. Information You Provide

When you use our Site or Services, you may provide the following types of personal information to us (including by providing it to our third-party service providers that help us operate our Services). There is no obligation for you to provide this personal information, but if you do not provide it, we may not be able to offer certain Services to you.

b. Information Collected Automatically

The following categories of personal information are collected automatically from your device when you access or use the Site or Services:

c. Information Provided by Others

We may obtain the following categories of personal information from third-parties (such as our business partners, service providers, other networks you connected to or through publicly available sources). This can include:

2. How We Use Personal Information

 

We use personal information for the following business or commercial purposes:

We may use personal information to comply with, establish, assert, exercise, defend against, or enforce any legal claims, legal rights, legal obligations, legal process, government requests, Galactic policies, internal investigations, or prudent security or business practices. This includes (but is not limited to) enforcing this Notice, our Terms and Conditions, and any other contract(s) or agreement(s) we may have with you.

 

We process personal information on the following legal bases: to fulfil our contractual obligations to you, to pursue our legitimate business interests (except where such interests are overridden by your own interests), to comply with our legal obligations, or when you consent to the processing of your personal information for a specific purpose.

3. How We Share and Transfer Personal Information

 

We may share information with third parties for any purpose described in Section 2 above (“How We Use Personal Information”), or for any other purpose that has been notified to you or to which you have consented. This generally includes sharing information with the following categories of recipients:

4. How We Protect Personal Information

 

We maintain administrative, technical and physical security measures designed to protect personal information we collect. Please note, however, that even despite reasonable efforts, we cannot guarantee that personal information will remain 100% secure. We urge you to take adequate precautions to protect your personal information as well, including never sharing your password with anyone. Further, information transmitted over public networks, such as the Internet or public blockchains, should not be considered secured.

5. How We Retain Personal Information

 

We generally retain personal information for as long as is necessary to perform the purposes for which it was collected, as outlined in this Notice, unless applicable law permits or requires a longer period. Please note that this means that, in some cases, we may be required to retain personal information after the end of our direct relationship with you. If you have questions about the period for which data may be retained, contact us as set forth in the section “Contact Us” below.

6. Transfers of Personal Information

 

Our Site and Services may be located outside the country where you live. Therefore, your personal information may be collected in a country that has different data protection laws as yours. We may also transfer personal information to countries with laws that may not provide the same level of privacy and data protection as the laws in your country. In certain circumstances, as permitted by law, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your personal information. We take steps as required by law designed to ensure an adequate level of protection for personal information we transfer across borders.

7. Opting-Out of Marketing Communications

 

If we are sending you marketing communications, such as emails or newsletters, you can opt-out of future communications at any time by clicking the “Unsubscribe” link in any such email, or by emailing us as set forth below in the “Contact Us” section. Please note that even if you opt out, we may still send communications to you about your transactions, any accounts you have with us, any request or inquiry you have made, or other non-marketing related matters.

8. Your Privacy and Data Protection Rights and How to Exercise Them

 

Applicable privacy and data protection laws may grant certain rights relating to personal information, which may include the following:

To exercise any of the rights above, or to ask a question, please contact us by sending an email to dpo@galacticmarkets.io. Please note that in some cases, the law may restrict the exercise of certain privacy and data protection rights or may require us to refuse to act on your request.

9. Cookies

 

Our Services may use cookies or similar technologies like pixels, beacons, or software development kits (collectively, “Cookies”). For more information on the cookies and similar technologies we use, please see our Cookies Policy. You can use our Site and Services without the activation of cookies. But, please note that some Services and functionality may not work correctly if you disable Cookies.

10. Third-party Links

 

Our Site may contain links to third-party websites. This Privacy Notice does not apply to third-party sites, or to the third parties that operate them. The privacy policies and terms of use for those third-parties’ websites govern those companies’ privacy practices. We are not responsible for the content or privacy practices of any third-party websites or platforms.

11. Children’s Privacy

 

The Site is not intended for children under the age of 18. If we become aware that we have collected personal information from a person under the age of 18, we will immediately delete it, unless we are legally required to retain such information. If you believe we may have mistakenly collected any personal information from or about a person under 18, please contact us using the contact information provided below.

12. Changes to the Privacy Notice

 

We may revise this Privacy Notice from time to time. Please regularly check this page for potential changes. Use of our Site or Services after a change constitutes acceptance of the updated Privacy Notice. If you have questions about this Privacy Notice or on how we process personal information, please send your request via the contact details indicated below.

13. Contact Us

 

If you have any questions about this Privacy Notice, please contact us:

Per email: hello@galacticmarkets.io

Per postal mail: Suite 117, 111 West George Street, Glasgow, City of Glasgow, Scotland, G2 1QX